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A senator questions a 23andMe representative about their data privacy policies, specifically regarding the sale of consumer data. The senator claims the company's privacy statement says they cannot share information without consent, yet they are selling it. The representative states customers can delete their data anytime, even after the sale.
The senator points out that the deletion page went down after the sale announcement. The representative claims the issue was fixed and customers can now delete their data. However, the senator reads from 23andMe's privacy policy, which states the company retains genetic information, date of birth, and sex even after account deletion.
The representative initially denies retaining genetic information, but then admits to retaining name, email address, and other data. The senator accuses the company of not allowing consumers to permanently delete their data and lying to them. The senator concludes that 23andMe controls consumer data and is violating its promises.